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About Your Computer

Dell™ OptiPlex™ GX240 Systems User's Guide

  Finding Information and Assistance

  Front Panel

  Back Panel

  Inside Your Computer



Finding Information and Assistance

The following table lists the resources that Dell provides as support tools. Additional resources may be shipped with your computer system.

Resources

Contents

Using the Resource

Dell OptiPlex ResourceCD

  • Dell Diagnostics
  • Drivers
  • Utilities
  • Computer and device documentation

See the main menu on the ResourceCD that was shipped with your computer. Use the pull-down menu to make selections appropriate for your computer. You can perform the following tasks:

  • Diagnose a problem
  • Install or reinstall drivers
  • Obtain information on your computer and devices

NOTE: User documentation and drivers are already installed on your computer when shipped from Dell. You can use this CD to access documentation, reinstall drivers, or run diagnostics tools. You must boot your computer from this CD to run the diagnostics, which may require changing your computer's boot sequence.

For more information on using the ResourceCD, see "Using the Dell OptiPlex ResourceCD."

Setup and Quick Reference Guide

  • Getting started/setup
  • Support tools
  • Solving Problems

See the Setup and Quick Reference Guide for information on the following:

  • Setting up your computer
  • Finding and using support resources
  • Diagnosing a problem
  • Using tools and utilities

Service and Registration Labels—located on the front or side of your Dell™ computer.

  • Express Service Code and Service Tag Number
  • Product Key (also called the Product ID or Certificate of Authenticity [COA])

The Express Service Code and Service Tag Number are unique identifiers for your Dell computer.

You may need the Product Key (or Product ID) number to complete the operating system setup.

Operating System CD

To reinstall your operating system, use the Operating System CD that was shipped with your computer.

NOTE: The operating system CD may not include all the latest drivers for your computer. If you reinstall your operating system, use the ResourceCD to reinstall drivers for the devices shipped with your computer.

For more information about reinstalling your operating system, see the operating system installation documentation that was shipped with your computer.

Operating system installation guide

See the operating system installation guide for information on reinstalling and configuring your operating system.

Click the Start button and select Help or Help and Support, depending on your operating system, to obtain more information on your operating system.

User's guides for your computer and devices

Depending on your operating system, double-click the User's Guides icon on your desktop or click the Start button and then select Help and Support to access the electronic documentation stored on your hard drive. Obtain information on the following:

  • Using your computer
  • Configuring system settings
  • Removing and installing parts
  • Installing and configuring software
  • Diagnosing a problem
  • Technical specifications
  • Device documentation (on selected operating systems)
  • Getting technical assistance

Dell Support website

  • Technical support and information
  • Downloads for your computer
  • Order or delivery status
  • Hints and tips, technology papers, service information

Go to Dell Support website at support.dell.com and complete the one-time registration.

  • Get help with general usage, installation, and troubleshooting questions
  • Obtain answers to technical service and support questions
  • Get the latest versions of the drivers for your computer
  • Access documentation about your computer and devices
  • Join online discussions with other Dell customers and Dell technical professionals
  • Explore a list of online links to Dell's primary vendors

Dell Premier Support website

  • Service call status
  • Top technical issues by product
  • Frequently asked questions by product number
  • Customized service tags
  • System configuration detail

Go to premiersupport.dell.com:

The Dell Premier Support website is customized for corporate, government, and education customers.

This site may not be available in all regions.


Front Panel

The following figures show the controls, lights, and features located on the front panel of the small form-factor, small desktop, and small mini-tower computers.

Small Form-Factor Computer

1

USB connectors (2)

2

headphone connector

3

hard drive access lights

4

power button

5

power light

Small Desktop Computer

1

front panel door

2

power button

3

power light

4

hard drive access light

5

floppy drive access light

Small Mini-Tower Computer

1

removable drive panel

2

floppy drive access light

3

removable drive panel

4

hard drive access light

5

power button

6

power light

7

front panel door

Front Panel Door

Open the front panel door to access two Universal Serial Bus (USB) connectors and one headphone connector. This door is removable; if you remove it or accidentally knock it off its hinges, it snaps back in place.

Small Desktop Computer

1

USB connectors (2)

2

headphone connector

3

breakaway hinges (2)

Small Mini-Tower Computer

1

breakaway hinges (2)

2

USB connectors (2)

3

headphone connector

Speaker/Headphone Connector

Used to connect computer speakers, headphones, or other audio output devices. This connector is amplified to support headphones.

Power Button

The power button controls the computer's AC input power.

The Microsoft® Windows® 98 Second Edition (SE), Windows 2000, and Windows XP operating systems let you configure the function of the power button through the Advanced Configuration and Power Interface (ACPI) feature, as shown in the following table.

NOTICE: To turn off your computer, perform an orderly computer shutdown using the operating system menu when possible.

Power Button Functions for Windows 98 SE, Windows 2000, and Windows XP with ACPI

Action

Results

 

Computer Turned On
and ACPI Enabled

Computer in Standby Mode

Computer Turned Off

Press power button

Computer goes into standby mode or turns off (depending on the operating system setup)

Computer turns on

Boots and computer turns on

Hold power button
for 6 seconds*

Computer turns off

Computer turns off

Boots and computer turns on

*Pressing or holding the power button to shut down the computer may result in data loss. Use the power button to shut down the computer only if the operating system is not responding.

Power Button Functions for Windows 98 SE, Windows 2000, and Windows XP with ACPI Disabled

Action

Results

 

Computer Turned On and ACPI Disabled

Computer in Suspend Mode

Computer Turned Off

Press power button

Computer turns off immediately

Computer turns off immediately

Boots and computer turns on

Hold power button for 6 seconds*

Computer turns off

Computer turns off

Boots and computer turns on

*Pressing or holding the power button to shut down the computer may result in data loss. Use the power button to shut down the computer only if the operating system is not responding.

Power Button Functions for Microsoft Windows NT®

Action

Results

 

Computer Turned On

Computer Turned Off

Press power button

Computer shuts down

Boots and computer turns on

Hold power button for 6 seconds*

Computer turns off

Boots and computer turns on

*Pressing or holding the power button to shut down the computer may result in data loss. Use the power button to shut down the computer only if the operating system is not responding.

If the computer does not turn off when you press the power button, the computer may be hung. Press and hold the power button until the computer turns off completely (this process may take several seconds). If the computer is hung and the power button fails to function properly, unplug the AC power cable from the computer, wait for it to completely stop running, and plug in the AC power cable. If the computer does not restart, press the power button to restart the computer.

Power Light

The power light illuminates in two colors and blinks or remains solid to indicate different states (normal and nonnormal). The following are normal lights:

NOTE: Your computer can resume from the S3 state (suspend to RAM) in several ways. Pressing the power button always works. Remote Wake Up also creates an S3 wake event if enabled in system setup and in your operating system. Personal System/2 (PS/2) wake events also vary depending on your operating system, but PS/2 mice always wake the computer from S3 with both movement and click. Certain USB devices also wake the computer from S3, and the action required varies by device. Check your device documentation for details.

See "Diagnostic Lights" for a description of nonnormal indications.

Floppy Drive Access Light

The floppy drive access light lights when the drive is reading data from, or writing data to, a floppy disk. Wait until this light turns off before you remove the floppy from the drive.

Hard Drive Access Light

The hard drive access light lights when the computer is reading data from, or writing data to, the drive.


Back Panel

Small Form-Factor Computer

1

half-height PCI expansion-card slot

2

AC adapter

3

AC voltage switch

Small Desktop Computer

1

PCI slots (2)

2

AC adapter

Small Mini-Tower Computer

1

AC adapter

2

AC voltage switch

3

AGP slot

4

PCI slots (4)

I/O Panel—Small Form-Factor, Desktop, and Mini-Tower Computers

1

parallel connector

8

serial connector (2)

2

keyboard connector

9

diagnostic lights

3

mouse connector

10

USB connectors (2)

4

link integrity light

11

audio line-out connector

5

network adapter

12

audio line-in connector

6

activity light

13

microphone connector

7

serial connector (1)

 

 

Connecting Devices

When you connect external devices to your computer's back panel, follow these guidelines:

For example, you must connect most devices to a particular input/output (I/O) connector to operate properly. Also, external devices like a mouse or printer usually require you to load device drivers into computer memory before they will work.

NOTICE: When you disconnect external devices from the back of the computer, wait 10 to 20 seconds after turning off the computer before you disconnect any devices to avoid possible damage to the system board.

Parallel Connector

This is used to connect printers. Default designation is LPT1.

NOTE: The integrated parallel connector is automatically disabled if the computer detects an installed expansion card containing a parallel connector configured to the same address as specified in "Additional System Setup Options."

Mouse Connector

Turn off the computer and any attached devices before connecting a mouse to the computer. If your computer uses Microsoft Windows 2000 or Windows NT 4.0, Dell installed the necessary mouse drivers on your hard drive.

USB Connectors

These are used to attach USB-compliant devices such as keyboards, mice, printers, and computer speakers to your computer.

NOTE: USB mice only wakes the computer from the S1 (standby) and S3 (suspend to RAM) states with a click.

Integrated Network Adapter Connector

The network adapter, which includes a Remote Wake Up feature, has the following lights:

Network Cable Requirements

The network adapter connector attaches an unshielded twisted pair (UTP) Ethernet cable to your computer. Press one end of the UTP cable to an RJ45 jack wall plate or to an RJ45 port on a UTP concentrator or hub, depending on your network configuration, and press the other end of the UTP cable into the network adapter connector until the cable snaps securely into place.

Dell recommends the use of Category 5 wiring and connectors for our customers' networks.

Line-In Jack

This jack is used to attach record/playback devices such as cassette players, CD players, and VCRs. Connect the line-out cable from any of these devices to the line-in jack.

Line-Out Jack

This jack is used to attach computer speakers. This jack is amplified, so speakers with integrated amplifiers are not required. Connect the audio cable from the speakers to this jack.

Microphone Jack

This jack is used to attach a standard personal computer microphone. Connect the audio cable from the microphone to the microphone jack.

Video Connector

This connector is used to attach a video graphics array (VGA)-compatible monitor to your computer.

Serial Connectors

Default port designations: COM1 for port 1 and COM2 for port 2. You can reassign the serial connector's designation if you add an expansion card containing a serial connector using this designation.

If you set the computer's serial connectors to Auto in system setup and add an expansion card containing a serial connector configured to a specific designation, the computer automatically maps (assigns) the integrated ports to the appropriate COM setting as necessary.

Before you add a card with a serial connector, check the documentation that accompanied your software to make sure that the software can be mapped to the new COM port designation.

Keyboard Connector

Attach the keyboard cable to the 6-pin connector on the back panel.


Inside Your Computer

NOTE: User service access points are colorcoded green.

Small Form-Factor Computer

1

hard drive

7

system board

2

3.5-inch floppy drive

8

power supply

3

CD/DVD drive

9

AC power connector

4

cover release buttons (2)

10

I/O ports and connectors

5

internal speaker

11

padlock ring

6

chassis intrusion switch

12

heat sink and blower assembly

Small Desktop Computer

1

cover release buttons (2)

8

AC power connector

2

hard drive

9

padlock ring

3

internal speaker

10

I/O ports and connectors

4

chassis intrusion switch

11

heat sink and blower assembly

5

expansion-card cage

12

system board

6

power supply

13

3.5-inch floppy drive

7

expansion-card slots

14

CD/DVD drive

Small Mini-Tower Computer

1

cover release buttons (2)

8

AC power connector

2

hard drive

9

padlock ring

3

internal speaker

10

microprocessor and airflow shroud

4

chassis intrusion switch

11

power supply

5

system board

12

3.5-inch floppy drive

6

expansion-card slots

13

CD/DVD drive

7

I/O ports and connectors

 

 

Cable Colors

Hard drive

Blue

Floppy drive

Black

CD/DVD drive

Orange

USB

Gray

ATA or IDE

Green

Control panel

Yellow

CD audio

Blue

Computer audio

Black

System Board Components

The following figure shows the principal connectors and components on the system board.

1

floppy drive

16

audio line-out connector

2

internal speaker

17

12-volt microprocessor power connector

3

EIDE2 connector

18

network (upper) and USB connectors (2) (lower)

4

front panel connector

19

keyboard (lower) and mouse (upper) connectors

5

EIDE1 connector

20

diagnostic lights

6

suspend-to-RAM light

21

serial 2 connector

7

PCI riser (small mini-tower computer only)

22

parallel connector

8

standby power light

23

serial 1 connector

9

AGP connector

24

microprocessor and heat sink

10

PCI connectors

25

memory module (DIMM) connectors

11

CD audio connector

26

fan connector

12

telephony connector (TAPI)

27

main power connector

13

front audio connector

28

battery

14

microphone connector

29

RTC reset jumper

15

audio line-in connector

30

password jumper

System Board Labels

Connector or Socket

Description

AUDIO

Line-in, line-out, and microphone jacks

AUX_PWR

Standby power light

BATTERY

Battery socket

STR

Suspend-to-RAM light

CD_IN

CD drive audio cable connector

DIAG_LED

Diagnostic lights

DIMM A and DIMM B

Dual in-line memory module (DIMM) sockets

DSKT

Floppy drive interface connector

FAN

Microprocessor fan connector

FRONTAUDIO

Front panel audio connector for onboard audio

FRONTPANEL

Front panel cable connector

IDE1

Primary IDE interface connector

IDE2

Secondary IDE interface connector

KYBD_MOUSE

Keyboard and mouse connectors

CPU

Microprocessor connector

MODEM

Telephony connector

NIC_USB

Integrated network adapter connector and USB connectors

PAR_SER1_SER2

Parallel and serial connectors

PCI1, PCI2, PCI3, and PCI4

PCI expansion card connectors

POWER

Main power input connector

12VPOWER

12-volt power connector

PSWD

Password jumper

RTCRST

RTC reset jumper

H_RISER

Horizontal riser board connector; vertical PCI cards

V_RISER

Vertical riser board connector; horizontal PCI cards

SPEAKER

Internal speaker


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